Return & Exchange Policy

In order to become eligible for a return or an exchange:

• The purchased item should be unused and in the same condition as you received it.
• The item must have its original packaging.
• If the item was purchased on sale, it may not be eligible for return or exchange.

Only items found defective or damaged will be replaced by us (based on an exchange request).

If you need to place a return or exchange request for an eligible product/item, please send us an email at support@webitya.com.

You agree that certain categories of products/items may be exempt from returns or refunds. These will be clearly identified at the time of purchase.

For accepted return or exchange requests: once your returned product/item is received and inspected by our team, we will notify you via email. If your return is approved after our quality check, it will be processed in accordance with our return/exchange policy.